Results of operations 00 Ahold ANNUAL REPORT 2002 39 BOARD GOVERNANCE HIGHLIGHTS OPERATING REVIEW FINANCIAL INVESTOR REL AT IONS Summary of our consolidated financial data Presented below is a summary of our consolidated financial data for fiscal 2002, fiscal 2001 and fiscal 2000: Fiscal 2002 Fiscal 2001 Fiscal 2000 Euro of sales Euro of sales Euro of sales (in EUR millionsexcept percentages) (restated) (restated) Net sales 62,683 100.0 54,213 100.0 40,833 100.0 Gross profit 13,461 21.5 11,986 22 1 9,554 23 4 Operating expenses (13,222) 21.1 (10,075) 18.6 (7,919) 19 4 Operating income 239 0.4 1,911 3.5 1,635 4 0 Net financial expense (1,008) 1.6 (707) 1 3 (568) 1 4 Income taxes (390) 0.6 (270) 0 5 (235) 0 6 Share in income (loss) of joint ventures and equity investees (38) (192) (0 4) 78 0 2 Minority interest (11) 8 10 Net income (loss) (1,208) (1.9) 750 1 4 920 2 3 Net income (loss) after preferred dividends per common share - basic (1.34) N/A 0.83 N/A 1.22 N/A Net income (loss) after preferred dividends per common share - diluted (1.34) N/A 0.82 N/A 1.19 N/A Overall results of operations The following discussion summarizes our results of operations for fiscal 2002 compared to fiscal 2001 and fiscal 2001 compared to fiscal 2000. In certain instances, we present our results of operations excluding the impact of currency exchange rates in order to provide insight into the operating performance of our foreign subsidiaries without distortion due to currency exchange rates. Net sales - Fiscal 2002 Our consolidated net sales were EUR 62.7 billion in fiscal 2002 compared to EUR 54.2 billion in fiscal 2001. Our consolidated net sales increased by EUR 8.5 billion, or 15.6%, in fiscal 2002 compared to fiscal 2001. Currency exchange rates negatively affected our net sales in fiscal 2002. Excluding the impact of currency exchange rates, net sales would have increased by EUR 10.8 billion, or 20.8%, in fiscal 2002 compared to net sales in fiscal 2001. The increase in net sales was largely attributable to acquisitions, primarily including the full-year consolidation of Bruno's, in the U.S. retail trade segment, and Alliant, in the U.S. food service segment. Increases in net sales from the Alliant acquisition were partly offset by the divestiture of a non-strategic line of business that was acquired as a part of that acquisition. We began consolidating Disco in our financial statements in the second quarter of fiscal 2002 as discussed under "Retail Trade: Latin America". Additionally, we consolidated the results of DAIH, including Santa Isabel, in our financial statements beginning in the third quarter of fiscal 2002, in conjunction with our purchase of additional shares of DAIH from VRH. For additional information about our acquisition of the DAIH shares, please see our consolidated financial statements. Excluding these acquisitions, net sales in fiscal 2002 increased primarily as a result of net sales growth in retail trade at Stop Shop, Giant-Carlisle and Albert Heijn, which was caused by a variety of factors, including, in particular, the opening of new stores, an increase in customer promotions and, in the case of Albert Heijn, inflation within Europe. - Fiscal 2001 Consolidated net sales in fiscal 2001 were EUR 54.2 billion compared to EUR 40.8 billion in fiscal 2000. Net sales increased by EUR 13.4 billion, or 32.8%, in fiscal 2001 compared to fiscal 2000. Currency exchange rates positively affected our net sales in fiscal 2001. Excluding the impact of currency exchange rates, net sales would have increased by EUR 12.9 billion, or 31.2%, in fiscal 2001 compared to net sales in fiscal 2000. Net sales in fiscal 2001 were also significantly affected by our acquisitions, primarily the full-year consolidation of Superdiplo in Spain and the full-year consolidation of USF and of PYA/Monarch in the United States. Additionally, the full-year consolidation of Bomprego in Latin America and the acquisition of the Grand Union stores in the United States and the A&P stores by Schuitema in The Netherlands contributed to net sales growth. Excluding these acquisitions, net sales increased mainly due to strong

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