Information for shareholders Investor relations Dividend policy Stock exchange listings Despite record earnings and very strong sales growth over 1999, shares in Royal Ahold declined 6.7% to close the year at Euro 29.39 compared to Euro 31.49 at the end of 1998. The number of shares outstanding as at January 2, 2000 was approximately 646 million, compared to 628 million at year-end 1998. The increase was due primarily to the choice of the share dividend option by most of the shareholders for dividend payment in shares in lieu of a cash dividend and also the exercise of stock options. Over the five year period from 1995 to 1999, Ahold's shares have risen 197%, with earnings per share over the same period rising 117%. Ahold's market capitalization has increased to approximately Euro 19 billion by year-end 1999, from Euro 3.7 billion in 1995. Ahold continues to focus on providing its stakeholders with all relevant financial and non-financial information in order to create wider understanding about the company and the industry in which it operates. In terms of credibility, clarity, openness and timeliness of investor relations information and service, Ahold was The Netherlands' best performing company, as reflected in the Bank Labouchere Investor Relations Award for 1999. Ahold will continue to strive for excellence in this field. Ahold was the first sizeable listed company in The Netherlands to provide all interested parties live access to its analyst conference calls via the internet. The improved web site, www.ahold.com, was well received by both institutional and private investors. Capital structure Ahold's equity as at January 2, 2000, amounted to Euro 2.1 billion. Its compo nents are shown in the graph 'Capital structure' on the next page. In 1996 and 1998 a total of 144 million financing preferred shares had been issued and remain outstanding. The voting rights for this class of shares have been placed in a foundation, Stichting Administratie kantoor Preferente Financierings Aandelen Ahold. The board of the found ation consists of five members: one representing common shareholders and one representing holders of the depositary receipts with the remainder independent directors. Convertible subordinated notes due in 2003 amount to Euro 678.4 million as at January 2, 2000, and will be convertible into common shares of Ahold at a current conversion price of Euro 28.49. As at year-end 1999, their conversion would have increased the number of common shares outstanding by 23.8 million while reducing annual interest paid by Euro 20.3 million. Holders of these notes can elect to convert them into common shares at any time prior to September 25, 2003, while Ahold has the right to convert the notes into common shares as at September 30, 2001. American Depositary Receipts Royal Ahold's ADR program is adminis tered by The Bank of New York, Investor Relations, P.O. Box 11258, Church Street Station, New York, NY 10286- 1258, USA. The toll free telephone number is: +1 800 649-4134. E-mail: shareowner-svcs@bankofny.com website: www.ADRBNY.com In addition to a yearly dividend, the Corporate Executive Board has customarily declared an interim dividend which, subject to approval by the Supervisory Board, is payable in September. The regular yearly dividend must be approved at the Annual General Meeting of Shareholders, with the final portion of the total yearly dividend payable shortly thereafter. Historically, share holders have had the option to elect either a cash dividend (the 'cash dividend option') or a share dividend (the 'share dividend option'). The common shares of Koninklijke Ahold N.V. are listed on the Amsterdam Exchanges, the Swiss Exchange (Zurich) and on the New York Stock Exchange where they trade in the form of American Depositary Shares and are evidenced by sponsored American Depositary Receipts ("ADRs"). The ADRs trade under the symbol 'AHO' and represent one common share of Royal Ahold. Ahold's 3% Convertible Subordinated Notes due 2003 are also listed on the Amsterdam Exchanges. 78 Royal Ahold Annual Report 1999

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