Latin America 1995 1996 1997 1998 1999 Delivering on gro wth La Fragua Bomprego 6 t Sales Latin America 4-- 2- 0-- in billions Latin America proved in 1999 that it is an area of major growth potential. Ahold is already an important player in the region through its joint ventures in the rapidly growing markets of Brazil, Argentina and Chile. Ahold is also developing a firm foothold in other countries including Peru, Paraguay, Guatemala, El Salvador and Honduras. Despite turbulent 1999 economic conditions, Ahold joint ventures saw sales rise 65% to Euro 3.5 billion, accounting for approximately 11% of worldwide sales. Operating results rose 54% to Euro 97 million. In local currency, the increases were even higher. Throughout the year, ongoing efforts were made to strengthen existing business and the groundwork was laid for servicing Central American markets. Ahold regards Latin America as an area of high potential for its activities. In addition to ongoing autonomous growth in the coming years, Ahold's strategy, through its joint ventures, includes the acquisition of local companies. It is aware of the consolidation process taking place and of the need to join forces with world class players to stay competitive. During 1999, the company strengthened its network on the continent, offering the local customer superior service with state-of-the-art supermarkets and hyper markets fully meeting the competition. Organic growth and in-market acquis itions both last year and in 1998 have swiftly positioned Ahold and its joint ven ture partners as prominent regional food retailers with considerable opportunities for development. Brazil Headquartered in Recife, Ahold's 50/50 joint venture with its Brazilian partner, Bomprepo, generated sales of Euro 1.2 billion through 61 supermarkets, 17 hypermarkets and 22 other outlets in the country's northeast where it is the leading food retailer. Both formats offer significant potential for further growth within the region. The new Bomprepo hypermarkets in particular appeal to local customers and do brisk business. Despite the devaluation of the Brazilian Real, which impacted consumer purchasing power, customer count at Bomprepo's stores was impressive. The integration of Bomprepo Bahia in neighboring Salvador and the acquisition of Petiprepo in May 1999 contributed positively to the further development of Bomprepo's presence in northeastern Brazil. In addition to an extensive refur bishment program to modernize the stores in Recife and Bahia, a new expanded distribution center in Salvador was completed. The company invested strongly in promotional efforts, particularly in advertising through special tabloids, which helped to enlarge market share. Bomprepo was able to monitor consumer buying patterns through its popular customer credit card, the Hipercard, which can also be used at 30,000 other Brazilian outlets. Consumers were also able to accumulate points to buy catalogue products with the BomClube card. The groundwork was laid for a significant 28 Royal Ahold Annual Report 1999

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