'Our planned partnership with the ICA Group adds new markets to our network' Albert Heijn prominent companies in Poland with considerable room for future growth. Scandinavia At the end of 1999, Ahold and Scandinavia's largest food retailer, the ICA Group, reached initial agreement to join forces in northern Europe. Partnership with the ICA Group adds another dimension to Ahold's European strategy. Acquiring 50% of the ICA Group's shares for a total of approximately Euro 1.8 billion gives Ahold a solid footing in northern Europe. With about 35% of the market in Sweden and some 28% in Norway, the ICA Group has an excellent reputation. The ICA Group was formed in early 1999 follow ing a merger between Sweden's ICA Handlarnas AB and Norway's Hakon Gruppen AS. The company is privately held and services 3,100 Scandinavian supermarkets, superstores and hyper markets with annualized net sales of Euro 6.7 billion. The ICA Group also has a 50% stake in Statoil Retail, generating sales of Euro 2.5 billion through 1,500 Statoil gasoline stations in Denmark, Norway and Sweden. Upon finalization of the transaction, Ahold will own 50% and the existing shareholders in the ICA Group will own the other 50%. Ahold's Scandinavian partner has a modern distribution system in Sweden and is quickly upgrading logistics in Norway. The ICA Group has a successful customer card, an effective e-commerce initiative and also provides its customers with home delivery services. Early in 2000, the ICA Group announced further expansion into the Baltic states. Supporting European activities The strong autonomous growth achieved in all its operating areas and the flurry of acquisitions and investment in existing and new European markets were the main reasons behind the launch of a European Management Competence Center. This Competence Center groups a number of services including finance, human resources management develop ment, information technology, real estate, procurement, retail development and logistics. The Competence Center con tributes expertise and know-how to operating companies and joint venture partners, helping them to operate even more competitively while at the same time driving down costs. AMS, Associated Marketing Services Albert Heijn in The Netherlands, Pingo Doce in Portugal and the ICA Group in Scandinavia are long-time members of a consortium of 11 major European food retailers known as Associated Marketing Services. This synergy alliance markets brand names and competitively-priced quality products sold as Euro Shopper. At the end of the year, the number of Euro Shopper products had risen to 191. Royal Ahold Annual Report 1999 27

Jaarverslagen | 1999 | | pagina 47