'Sales and operating earnings in 2000 are expected to rise in all Ahold trade areas, reflect ing healthy autonomous growth and new acquisitions. We anticipate net earnings will be strongly higher than in 1999. Earnings per share, excluding currency fluctuations, are expected to increase by at least 15%. The acquisition of U.S. Foodservice is expected to further enhance this growth to 17-20% in 2000. individual customer, we offer fully operational websites with order taking and home delivery in The Netherlands, a number of US cities and in Buenos Aires, Argentina. Various new sites for customer ordering will be up and running and a well-coordinated effort will streamline the activities to make Ahold a powerful e-commerce player in the US. We will use the net as an additional sales and com munication channel for food and related items and to offer various new services our customers expect from us. Ahold's e-commerce strength is in fulfillment experience based on a mixed business model benefiting from existing warerooms and warehouses. Partnerships with specialized parties looking after delivery are under consideration. We definitely plan to be among the leaders in food sales on the internet. We feel very good about our business and the way we are growing into a multi channel food provider, blending together successful new technology elements with those of an established food distributor. We continue to grow, accelerate where we can, innovate constantly and keep the customer first and foremost to benefit all our stakeholders in the way they have always expected. Despite our bullish outlook the stock market has not rewarded us recently. We are very much aware that many loyal shareholders have suffered a severe decline in the value of their holdings. We will do everything possible to ensure that our company's valuation will fairly reflect our continued superior perform ance, our very strong growth potential and last but not least our strategy to constantly innovate the traditional lines of business as well as to vigorously pursue new and related channels of trade. Let us conclude by giving you our fore cast for 2000: sales and operating earn ings are expected to rise in all Ahold trade areas, reflecting healthy autonomous growth as well as new acqui sitions. We anticipate that net earnings will be strongly higher than in 1999. Earnings per share, excluding currency fluctuations, are expected to increase by at least 15%. The acquisition of U.S. Foodservice is expected to further enhance this growth to 17-20% this year. Thank you for your support and ongoing commitment to our company. On behalf of the Corporate Executive Board, Cees van der Hoeven President and CEO. Corporate Executive Board C.H. van der Hoeven, President J.G. Andreae A.M. Meurs A.S. Noddle R.G. Tobin Supervisory Board H. de Ruiter, Chairman R.J. Nelissen, Vice Chairman J.A. van Kemenade A.J. Kranendonk R.F. Meyer Sir Michael Perry CBE L.J.R. de Vink Senior Vice Presidents G.J. van Breen, Global Sourcing A.J. Brouwer, Management Development and Organization A. Buitenhuis, Finance and Fiscal Affairs M.J. Dorhout Mees, Business Development P.P.M. Ekelschot, Internal Audit H. Gobes, Communications C. Sterk, Financial Services A.H.P.M. van Tielraden, Legal Affairs L.A.P.A. Verhelst, Administration N.L.J. Berger, Secretary As of March 7, 2000 Royal Ahold Annual Report 1999

Jaarverslagen | 1999 | | pagina 33