m -12 purchase and distribution of health and beauty care products, other non-food items, and slow-moving dry goods. Ahold USA has also benefited from excellent intramarket cooperation in IT applications, training programs, purchasing and distribution. Such cooperation, structured on a project basis, will lead to marked cost reductions in the future. Increasingly, supermarkets are being customized on a store-by-store basis to respond to needs and to take advantage of opportunities. There is much experimentation with local variations of store formats which, when proven successful, are then tested at other locations. Sales for Tops rose 4.9% to $1,719 million (including sales by fran chisees). Tops was confronted with market restructuring leading to increasing competition. Tops responded alertly to the heightened competition with an aggressive pricing strategy, which initially placed its margins under substantial pressure in 1995. The second half of the year saw recovery on this front, partly resulting from creative format variations. In 1996, a new distribution center will be completed. Centralized distribution will replace direct deliveries to the stores, promoting important gains in efficiency. The Wilson Farms chain of 92 neighborhood stores, part of the Tops network, will also be served by this distribution center. The number of Tops stores, including Wilson Farms, increased to 176 (including franchises) in 1995. A well targeted low-price, low-cost strategy helped Finast hone its competitive edge last year. Several competitors withdrew from the market. Sales rose 1.4% to $931 million, and operating results also increased. Following several years of reorganization and repositioning, Finast is now entering a period of renewed growth. At Edwards, the completely revamped format adopted in 1993 continues to produce sharply improving sales and operating Tops Edwards Finast BI-LO Mayfair Giant Ahold USA trade areas and number of stores by state at year end. Edwards had a successful year. Supermarkets New York 159 Pennsylvania 2 New York 25 Connecticut 37 Massachusetts 8 Rhode Island 7 Ohio 40 South Carolina 119 North Carolina 55 Georgia 43 Tennessee 44 New Jersey 28 Pennsylvania 58 Maryland 8 Virginia 3 West irginia 2 Annual Report 1995 Royal Ahold 7

Jaarverslagen | 1995 | | pagina 11